Overview
Course fees are listed in AUD. This policy explains cooling-off, partial refunds, and non-refundable components under Australian Consumer Law.
Last updated: 2026-01-15
Course fees are listed in AUD. This policy explains cooling-off, partial refunds, and non-refundable components under Australian Consumer Law.
Where you purchase online and Australian law provides a cooling-off period, you may cancel within 14 days of purchase if access to live materials has not substantially begun. Contact compliance@peaklycore.digital with your enrolment reference.
Eligibility depends on start dates, custom cohort agreements, and whether digital materials were accessed. We confirm status within five business days of a written request.
If you withdraw after materials are released but before the halfway point, we may offer a partial credit toward a future intake; cash refunds are assessed case by case and documented in writing.
Third-party licence fees, booked guest speakers paid in advance, and bespoke corporate workshops may be non-refundable as stated in your order.
Email compliance@peaklycore.digital with name, programme, payment reference, and reason. We may request brief verification. Approved refunds return to the original payment method where possible.
Approved refunds are initiated within ten business days; banking networks may add additional days.
Nothing here limits rights under the Australian Consumer Law. If a service is not delivered as described, contact us to remedy.
If we cancel an intake, you receive a full refund or transfer. We are not liable for incidental costs you incur (travel, software) beyond the course fee.
compliance@peaklycore.digital · +61 7 3382 5410 · Peaklycore Pty Ltd, 80 Delan Road, Dalysford, Queensland 4671, Australia